TERMS & CONDITIONS
DR SHARON CRICHLOW
TERMS & CONDITIONS
New and follow up fees are made available on request and prices for any additional procedures will be quoted in full at the time of booking. For self funding patients ( and for excess payments of insured patients) an invoice will be issued by the company MedServ.
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Please note that non-attendance or cancellations of appointments within 48 hours of the appointment will attract a penalty fee of at least £100. This will be invoiced in the standard manner and further appointments will NOT be booked until it is paid.
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​Please make every attempt to top up your prescriptions at booked appointments. Prescriptions between appointments will only be issued if I have reviewed you in the last 6 months. These will generally be issued via the online pharmacy Pharmacierge and will not attract an extra fee. If you require a prescription posted there will be a fee of £25. If you were asked to book a review appointment and have not done so in the timeframe requested, and as a result you require a new prescription, there will be a £25 charge. After 6 months, under all circumstances, you will need to book a review. This can sometimes be virtual depending on individual circumstances. This policy has been put in place due to an increasing volume of prescription requests between appointments.
Self-funding patients
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Charges:
The charge for your initial and follow up consultations are available on demand. Please note that if you are officially discharged, are being seen again after a period of > 1 year or you have a new presentation with a different condition, you will need to pay the new consultation fee again. This applies to any one of the above.
The fee(s) for any procedure(s) required is (are) separate from the consultation fee and will be outlined at your consultation.
Fees for blood tests, the analysis of any skin swabs and pharmacy prescriptions will be charged in addition to the above by the hospital/ clinic.
Payment arrangements:
Dr Crichlow will invoice you directly for payment.
You acknowledge your responsibility to meet the fees payable in full. Payment options and details will be sent by invoice.
Late payment:
If fees are not paid within 28 days of the invoice date, you agree to pay interest at a rate of 5% above bank minimum base rate until the invoice has been paid in full. Failure to settle your account will result in your details being forwarded to a debt collection company which may result in extra fees being charged.
Failure to attend/ cancel within notice period:
Failure to attend an appointment without 48 hours cancellation notice will incur a fee of £100. At Spire Harpenden and OSD Healthcare, this will be invoiced to you as a standard invoice*. Failure to pay will result in referral to a debt collection agency and the inability to book further appointments. *At Aventus Clinic a deposit of £100 is required in order to secure the booking. This can be reimbursed immediately following the appointment if you are discharged or can be held as a deposit for future consultations or procedures. In the event of non-attendance or cancellation within 48 hours of the appointment, this £100 is non-refundable.
For procedures costing £500 or above at Aventus Clinic, a deposit of HALF the price of the procedure will be taken in advance in order to secure the booking.
Insured Patients
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Charges:
Fees for your initial and follow up consultations and for skin procedures, have been agreed with your private medical insurance provider.
Fees for blood tests, the analysis of any skin swabs, cryotherapy, procedures and pharmacy prescriptions will be charged in addition to the above by the hospital/ clinic.
Payment arrangements:
Dr Crichlow will invoice your medical insurance provider directly for payment. You acknowledge and agree that the fact that you have the benefit of private insurance cover does not in any way absolve or diminish your responsibility to meet the fees payable in full. It is your responsibility to ensure that you have the authorisation from your private medical insurance provider before obtaining the relevant health services.
In the event that your private medical insurance provider does not pay your fees, you undertake to pay those fees in full. Payment options and details will be sent by invoice.
Late payment:
If fees are not paid within 28 days of the invoice date, you agree to pay interest at a rate of 5% above bank minimum base rate until the invoice has been paid in full. Failure to settle your account will result in your details being forwarded to a debt collection company which may result in extra fees being charged.
Failure to attend/ cancel within notice period:
Failure to attend an appointment without 48 hours cancellation notice will incur a fee of £100. At Spire Harpenden and OSD Healthcare, this will be invoiced to you as a standard invoice*. Please note that this will NOT be covered under your insurance and you as the patient will be liable for this charge. Failure to pay will result in referral to a debt collection agency and the inability to book further appointments. *At Aventus Clinic a deposit of £100 is required in order to secure the booking. This can be reimbursed immediately following the appointment if you are discharged, or can be held as a deposit for future consultations or procedures. In the event of non-attendance or cancellation within 48 hours of the appointment, this £100 is non-refundable. For procedures costing £500 or above at Aventus Clinic, a deposit of HALF the price of the procedure will be taken in advance in order to secure the booking.
SPIRE HARPENDEN HOSPITAL
Ambrose Lane, Harpenden, AL5 4BP
Secretary: Mrs Catherine Guerin
T: 07871 604772
Spire appointments: 0800 585 112
OSD HEALTHCARE LTD
One Medical House, Boundary Way, Hemel Hempstead, HP2 7YU
Secretary: Mrs Julia Prichard
T: 01442 331997
AVENTUS CLINIC
Portmill House, Portmill Lane, Hitchin, SG5 1DJ
Secretary: Mrs Catherine Guerin
T: 07871 604772
Appointments: 01462 512166